This new version of Serviceware Resources introduces 2 new widgets for employees to view their own and their colleagues’ schedules. For the scheduling process itself, 3 changes have been made to the schedule module in classic. In addition, a start has already been made in the background on modernizing the schedule module. Some new endpoints are already available in this version.

Preparations for the future have also started on the front end. We are taking the new UI into use for the first time with this version. For now, only the employee agenda can be found there, but this will be further optimized and expanded in future versions.

Version 8.3 also provides a number of new endpoints around the registration of session appointments that support our mobile ambitions. We are working hard to also be able to register and fully process all session appointments from the mobile applications. A first basic version, with which the appointments on a session can be viewed and started&stopped, is already available for Android devices together with the 8.3 release (Resources for Android 8.2). The basic version for iPhone will follow soon.

After that, we will focus on the more complete registration of session appointments, using also attachments, barcodes and dynamic forms.

In the web application (and partly also mobile) the logging has been further expanded. In addition to the manipulation of data, the search for and access to certain information is now also logged. 

Furthermore, improvements have been made around appointment notifications and a number of reported issues have been solved for the PSE, the MRO and around working with sessions.

Finally, the CSV and DB importers have been extended with new functionality. Besides preferred employees at order level, they can now also be imported at client level. In addition, repetitive orders can now also be imported via the DB importer. This addition makes it possible to also import the possible days of the week for an order.